When entrusting your receivables to a third-party collection firm, your company’s reputation is also entrusted to them.  You need more than just promises.  They must provide you with the credentials that demonstrate they are taking the steps to protect your company’s Accounts Receivable asset as well as its reputation in the marketplace. Our adjustors are Senior Certified Collectors.  They each complete individual training through the Commercial Collection Training Institute of the Commercial Collection Agencies of America.

CST COMPANY HAS THE CREDENTIALS

CST Company’s extensive list of credentials helps demonstrate that your company is dealing with an organization that takes protecting your interests very seriously.  Here are the steps CST Company has taken to protect one of our most important assets – our clients.  

  • Certified by the Commercial Collection Agencies of America (CCAofA) and a founding member.
  • Our adjustors are Senior Certified Collectors.  They each complete individual training through the Commercial Collection Training Institute of the Commercial Collection Agencies of America.
  • International Association of Commercial Collectors (IACC) member.
  • Credit Research Foundation collection agency affiliate member.
  • SSAE 18 Type 1 (SOC1).
  • Licensed and bonded in all states and municipalities where required for a commercial collection agency.
  • Certificates of Authority to do business in states where required.
  • $1,000,000 Crime Coverage – Computer Fraud.
  • $1,000,000 General Liability Insurance.
  • $2,000,000 Network Security Insurance.
  • $2,000,000 Miscellaneous Professional Liability Insurance.
  • $5,000,000 Commercial Umbrella Insurance.

It may be expensive to maintain these credentials, but they are necessary for both your organization and CST Company.

Every Step of the Way

CST Company provides services to help with the entire life cycle of a customer account. We provide credit reporting services, customer account monitoring, soft-call, pre-collection letter-writing, full-service collection, litigation services, and bankruptcy monitoring.

Scroll to Top